Property Management FAQ for NYC Landlords — 24 Questions Every Property Owner Should Ask
- Admin
- Apr 9
- 5 min read
Whether you're a first-time landlord or manage multiple buildings, hiring a property manager raises a lot of questions. We've compiled the top 24 questions property owners in the Bronx, Queens, Yonkers, Mount Vernon, New Rochelle, and North Jersey ask us — with honest, straightforward answers.
📞 Have a question not listed here? Book a free 30-minute consultation — no obligation.
💰 Pricing & Costs
Q1: How much does DoryAngel charge for property management?
Our flat fee starts at $99/unit/month. No hidden fees, no percentage of rent — you know exactly what you're paying every month.
Q2: Are there any additional fees beyond the $99/unit?
No surprise charges. Maintenance and repairs are billed at cost with your approval before any work begins. You see every invoice.
Q3: Is there a minimum number of units required?
No. We manage everything from single-family homes to multi-unit buildings. The $99/unit pricing applies regardless of portfolio size.
Q4: Do I have to sign a long-term contract?
No. Either party can cancel the agreement with 30 days' written notice. We believe in earning your business every month, not locking you in.
🔧 Services & Process
Q5: What does full-service property management include?
Rent collection, tenant screening, lease management, 24/7 maintenance coordination, vendor management, compliance tracking, financial reporting, and online access to all your property data.
Q6: How do you handle tenant screening?
We work with licensed brokers in your specific neighborhood to find and screen tenants. Every applicant goes through a thorough credit check, background check, employment verification, and reference check. We send you the full report and wait for your approval before placing any tenant.
Q7: What happens when a tenant has a maintenance emergency at 2 AM?
Our call center operates 24/7/365. We handle the call, dispatch a local contractor close to your property, and notify you — so you don't have to answer midnight phone calls.
Q8: Can I choose my own contractors?
Absolutely. You can work with your own vendors or use ours. We don't employ our own maintenance staff — instead, we build strong relationships with the best licensed contractors in each neighborhood. This means faster response times because the vendor is local to your property.
Q9: How do you collect rent and when do I get paid?
Tenants can pay online, by deposit, check, or pick-up. Rent is deposited directly into your bank account. You have full access to updated tenant ledgers at all times.
Q10: Do you handle lease renewals and rent increases?
Yes. We track all lease dates, send you alerts before renewal deadlines, manage the entire renewal process, and recommend rent increases with each renewal based on market analysis and local regulations.
🏗️ How DoryAngel Works — Our Business Model
Q11: Does DoryAngel have its own maintenance crew?
No, and that's by design. Instead of employing our own staff, we partner with licensed contractors in each neighborhood we serve. Our strength is building trusted relationships with the best local vendors so your property gets the fastest, most cost-effective service possible.
Q12: Why is using local vendors better than a company with its own staff?
Local vendors can reach your property faster because they're already in the area. We've spent years developing relationships with top contractors in each neighborhood, so we know who delivers quality work at fair prices. You get the speed of a local expert with the oversight of a professional management company.
Q13: How does DoryAngel work with real estate brokers?
We are not a real estate brokerage. For leasing and tenant placement, we partner with licensed brokers who specialize in your specific neighborhood. As the property owner, you work directly with the broker — we coordinate and oversee the process to make sure everything runs smoothly.
Q14: What exactly is DoryAngel's role if you don't broker or do repairs yourself?
We operate as a dispatch and consulting company under NYC code. Think of us as the command center for your property — we coordinate licensed brokers for leasing, dispatch licensed contractors for repairs, oversee timelines and quality, track compliance, collect rent, and keep you informed. We manage the entire operation so you don't have to.
📊 Transparency & Reporting
Q15: How do I know what's happening with my property?
You get 24/7 online access to your account — documents, financials, tenant ledgers, maintenance history, and reports. Everything is stored on our cloud drive and accessible from your phone or computer.
Q16: Will I have to approve expenses before you spend my money?
Yes, always. No repair or expense is authorized without your approval. Every invoice is transparent and visible in your account.
Q17: How often will I receive financial reports?
You can pull real-time reports online anytime. We also provide monthly and annual summaries for your records and taxes.
Q18: Will I be notified about important dates like lease renewals?
Yes. We actively track all agreement dates and send you alerts ahead of renewal deadlines so nothing falls through the cracks.
📍 Service Areas & Getting Started
Q19: What areas do you serve?
We currently serve the Bronx, Queens, Yonkers, Mount Vernon, New Rochelle, and North Jersey.
Q20: I own property in Manhattan or Brooklyn — can you help?
Manhattan and Brooklyn are not in our current service area. We focus on the Bronx, Queens, Westchester, and North Jersey where we have established vendor and broker relationships to provide the best localized service.
Q21: How do I get started with DoryAngel?
Book a free 30-minute phone consultation. We'll discuss your property, your goals, and how we can help. No obligation, and remember — if you sign up, you can cancel with just 30 days' notice.
Q22: What happens during the property onboarding process?
A DoryAngel agent visits your property, takes high-resolution photos, does a full inspection, and sets up your online account. We connect you with the local broker and vendors for your area and handle the entire transition — including existing tenant communication.
⚖️ Compliance & Legal
Q23: Do you handle NYC housing code compliance (HPD, DOB, ECB)?
Yes. We track ever-changing NYC regulations, handle violation responses, and ensure your property meets all code requirements. Our compliance team proactively recommends changes to protect you.
Q24: Can you work with Section 8 or NYCHA tenants?
Yes. We have specific experience working with government-assisted tenants including NYCHA, Section 8, and related programs.
Ready to Get Started?
Book your free 30-minute consultation today — no obligation, no pressure. Just an honest conversation about your property and how DoryAngel can help.
📞 Call: (516) 847-4999 📧 Email: office@doryangel.com 📅 Book Online: cal.com/dory-angel-management-v5o0ke/30min
DoryAngel LLC — Property management with high-end technology and a professional human touch. Serving the Bronx, Queens, Yonkers, Mount Vernon, New Rochelle, and North Jersey. Flat fee starting at $99/unit/month.
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